Privacy Policy

Last updated: June 2026

Olive Hill Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit olivehillcare.com (the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly. When you submit a contact form, intake form, or inquiry through the Site or through our third-party form provider (Tally), we may collect your name, email address, phone number, and any details you choose to share about your caregiving situation. We use this information solely to respond to your inquiry and provide guidance.

Information collected automatically. When you visit the Site, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through analytics tools and is used in aggregate to understand how visitors use the Site and improve our content.

Cookies and similar technologies. The Site uses cookies — small data files stored on your device — to support basic site functionality and analytics. You may configure your browser to refuse cookies, though some features of the Site may not function as intended if you do so.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide caregiving guidance
  • Improve the content and usability of the Site
  • Understand how visitors navigate the Site through aggregate analytics
  • Send occasional updates or resources, if you have opted in to receive them
  • Comply with applicable legal obligations

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

3. Contact Form Submissions and Intake Forms

When you submit a form on the Site, your submission is processed through Tally (tally.so), a third-party form service. Tally's own privacy policy governs how they handle form data. We receive your submission and use it only to respond to your inquiry.

We do not store contact form data in our own database. If you would like your submission deleted, please contact us at admin@olivehillcare.com.

4. Analytics

We use web analytics tools to understand how visitors use the Site. These tools collect information such as pages visited, time on page, and general geographic region. Analytics data is used in aggregate and is not linked to personally identifiable information.

Analytics providers may set cookies or use similar tracking technologies. You may opt out of analytics tracking by using your browser's privacy settings or by installing an opt-out browser extension provided by the analytics service.

5. Third-Party Services

The Site uses the following third-party services, each governed by their own privacy policies:

  • Tally (tally.so) — form submissions and intake forms
  • Web analytics provider — site usage analytics

The Site may also contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.

6. AI-Assisted Content

Some content on this Site is developed with the assistance of artificial intelligence tools. All AI-assisted content is reviewed by our editorial team before publication and is intended for educational and informational purposes only. The use of AI in content development does not affect the accuracy standards we apply, and all content remains subject to our editorial review process.

7. Data Retention

We retain information you submit through contact or intake forms for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up questions. Analytics data is retained in accordance with the policies of our analytics providers. You may request deletion of your personal information at any time by contacting us.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, contact us at admin@olivehillcare.com.

We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right not to be discriminated against for exercising your privacy rights

To submit a California privacy request, contact us at admin@olivehillcare.com.

10. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through the Site, please contact us and we will take steps to delete it.

11. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of any information you transmit to us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Olive Hill Care

Email: admin@olivehillcare.com

Website: olivehillcare.com